See what our clients have to say about us...

Consulting

Carol first worked with us back in 2003, delivering structured debrief training. Since then, her insight, sensitivity, trusted advice and experience has supported Training & Development through Leadership & Executive Coaching, design and delivery of PPDR Training (140 personnel to date) and counsel on communication of PPDR throughout the Service.

Working closely in partnership with the Head of Training & Development, Carol's experience and professionalism have been invaluable to influencing attitude to learning and self development and morale. Empowering our personnel with the skills to appraise staff, to raise morale through balanced feedback using a structured process has raised the confidence of our line managers.

Carol has certainly facilitated our modernisation agenda supportively, whilst challenging resistance constructively.

Head of Training and Development, Fire and Rescue Service

Coaching

Whoa! I've got some real plans to put into action to help me feel I'm back in the driving seat here at work

Clinical Director NHS

Thanks Carol. That was reassuring, and it has thrown up a couple of ways I hadn't thought of before with this issue

Chief Fire Officer, Fire and Rescue Service

In wanting to come forward and show my support (with a return to work employee) - I now realise that this might have been misperceived as harassment. Boy: you've got to think on your feet all the time!

IT Manager

Development Programmes

I never wanted to be a People Manager - but now I can see the value of coaching and managing people to develop their potential

The Met Office

Leadership

I never realised that leadership comes into everything you say and do - I never thought I had it in me 'til now

Scientist, The Met Office

I didn't recognise this group after you worked with them (two-day Team Leadership programme). They are now so excited and motivated to really make a difference with their own teams and departments

Learning and Development Manager, Papworth Hospital NHS

Skills Training

Never underestimate the impact you have with us doctors, Carol

Medical Director, PCT (Appraisal Skills)

This makes the whole Personal and Performance Development Review process much more positive and empowering - it was so empty and meaningless before now

Area Manager, Fire and Rescue Service

Career Counselling

That really lifted my spirits - I hadn't thought about my development needs as positives to sell before

Finance Advisor, (Self Marketing Workshops)

Brutal, but thorough and comprehensive support in understanding my skills set, my personality and the impact I have made in my career in reshaping my CV

Programme Manager
leading supplier of construction products, materials and services
Personality Profiling

Team Building

Well done Carol - we (scientific officers) haven't been talking to them (management) for three years till now. What you've achieved in two days would have taken us probably even more years to sort things out.

Crime Scene Investigators Team Event

We really have got somewhere this meeting. We feel we have been productive, we have stayed focused and not got lost in detail like we usually do

London Underground

Do you know Carol - this is the first time we have talked to each other (Councillor and Tenant representative) for years. Thank you. I won't be dreading our future meetings (Executive Board)

Housing Association

360° Feedback

Instead of pages of charts and diagrams - the time invested in discussing things in context makes the whole feedback process much more meaningful

Assistant Chief Fire Officer

What colleagues have said

I have co-facilitated a large number of skills development workshops with Carol and I really value her input and leadership in these settings. Carol combines a rich mix of subject expertise, creativity, empathy and humour. She is ready to challenge people when necessary to stretch their learning and to stimulate change. It's always a privilege and a pleasure to work with Carol - and great fun too!

Alison Freer, Managing Consultant, Thinkfreer
(business partner)

Carol is an extremely skilful and flexible presenter and group facilitator. She is able to offer both support and challenge in equal measure, and is a sensitive and professional coach. Working with her is a continuing pleasure.

Michael Udin, Partner, 3rd Nature Training & Development
(business partner)